Help Center

FAQ

ORDERS

How do I place an order ?

How do I ckeckout ?

When I should be expecting my package ?

Can I cancel / make changes to the order i just placed ?

When will my order be shipped ?

RETURNS

What is your Return Policy ?

What if my item is damaged ?

Do you offer exchanges?

Can I return an item?

Can I return a sale item?

How do I return an item?

When I will receive a refund for my return ?

WHERE IS MY ORDER?

How can I track my order?

The tracking number for my parcel isn’t showing any tracking updates. What's wrong?

Will I pay any Custom fees ?

Why have I received my order in more than one packages?